FAQ’s
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Choose a package from the list in the menu.
Fill out the form at the bottom of the service page.
Check your email including your “junk” folder for our reply within 2-48 hours.
Using a link in the email, book into your trainer’s calendar to get started!
Use your Credit Card to hold your training booking. Pay via e-transfer or Credit Card when you get an invoice after your first session with us.
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Option paralysis?
Check out our most popular packages to book.
Check out our Online Private Training packages here.
Check out our In Person Private Training packages here.
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Please check out our services pages to see package pricing before reaching out. We are an investment into your future with your dog. No quick fixes here!
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Great question! Our team has many years of specialized experience & none of us have cut corners on education. Your trainer has been hand picked for YOU based on your unique needs.
Did you know anyone can call themselves a “dog trainer”? We value integrity & take our responsibility to you seriously. We pride ourselves on our Education & Certificates.
We have invested in ourselves, so that we can invest in you. You get what you pay for!
We are professionals with a long track record of helping people get results, feel emotionally supported & are highly committed to your training journey. We go above & beyond for “our people”.
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If you need help, and NOW, or you do not know where to start but want support/advice and tips as soon as possible, jumping into an Online 1:1 Consultation is the best way to get help. Book your Online 1:1 Private Training here.
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We know, we know. You do not think you need this - but you don’t know what you don’t know. Trust us!
We go through an Online Consultation to dive deep into understanding your dog’s unique history including health & behaviour.
Their behaviour that you want help with is only the tip of the iceberg! We have to learn a lot in order to cater to YOUR dog’s unique needs.
We help you find the “why” behind unwanted behaviours. We also learn about your lifestyle and goals so that we can create & teach your training plan.
Surprise! YOU need training too (and first).
The Online Consultation is YOUR training before we can train THEM together in person.
You’'ll leave the consult with a deeper understanding of your dog and tangible homework to get you started on your training journey. These consults are created to BEST support your success!
You’ll get an email with all of the tips discussed on the call, as well as videos, links & homework so you can reference it at any point in the future.
If you feel very strongly about doing it in person, we can try to accommodate you, but do appreciate you respecting our process!
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Our coaching and training is designed to be self-led, meaning we give you the tools and you run with them on a daily basis with your dog.
We do not train them for you (unless you are enrolled in our Walk-n-Train program).
This is why the training sessions are spaced out 2-4 weeks from one another. You have time to practice and integrate what you’ve learnt without feeling pressure. Email and video contact in between sessions is encouraged so that we can walk you through trial and error and keep you progressing in the right direction.
These sessions are an investment into your future with your dog & are so effective that we often only see clients 2-6 times over their dog’s lifetime.
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Usually within 1 week of signing up depending on your location and our client load.
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Private consultations are for people that want to go deep into learning and building a strong bond with their dog.
If you have a dog that cannot be around other dogs or people in tight spaces, classes are not your jam!
We encourage all our clients to try a group classes (alongside private training if you wish) if they have a young puppy or teenage dog that is comfortable with other dogs and people.
Group classes can be amazing opportunities to try learned techniques and challenge your pup in a distracting setting.
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Life gets in the way and things come up - we totally understand that. We want to work with people that are as committed as we are to their progress!
Cancellations do not happen often but if you need to cancel, please contact your trainer directly within 48 hours of your scheduled training session.
You can view our cancellation policies in greater depth here.
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We can help, regardless. Once you apply to work with us we will steer you in the right direction, even if that means a referral. No need to email us your dog’s history or your unique needs - all dog’s needs are unique and we are prepared to support you.
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We offer services in Vancouver, North and West Vancouver, Qualicum Beach, the Comox Valley, and Campbell River (and all areas in between). We also work internationally through our Online 1:1 training.